HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH		QUICK SEARCH:   [advanced] Author: Keyword(s): Year:  Vol:  Page:

1. What are the Terms and Conditions? And what about copyright?

2. My institution has a subscription to Journal of General Virology, and access to the online version, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   • Your institutional subscription has not yet been activated
   • The person who "activated" the online subscription did not enter in all needed IP addresses for your institution
   • The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   How to activate the online subscription.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

3. Who from my institution can access Journal of General Virology Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to Journal of General Virology Online.

4. What is an Institution?

   Access is for a single institution or campus (i.e. the same constituency of users served by each single subscription at the institutional rate to the paper version). Use by others in geographically distinct or separately administered sites will require further subscriptions. For example universities with separate campuses, or administratively distinct units on the same campus with their own libraries, will need separate subscriptions for each unit where access is required.

5. How will this work?

   When someone attempts to use Journal of General Virology Online, our server checks to see if the requesting computer is within the list of Internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. There are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access Journal of General Virology Online simultaneously.

6. What subscription packages are available?

   See Subscribing to Journal of General Virology Online

7. How can I tell whether my institution has subscribed to Journal of General Virology Online?

   If your institution has a subscription, you'll automatically have access to all available tables of contents with an alerting service, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and links to full-text articles in other journals. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

8. Can my institution subscribe only to the electronic version?

   Yes, the electronic version is available separately or provided to subscribers of the paper version of the journal as an added benefit. Prices

9. Will we still be able to get the paper version? And for how long?

   Yes, the paper version will be produced for the foreseeable future.

10. If our Journal of General Virology Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to Journal of General Virology Online, you have access to all years of the database.

11. Can I see a free sample of Journal of General Virology Online?

    Access to all the feaures of a sample issue of the journal is available here.

Still have questions?

For further information, please contact the SGM headquarters Journal Sales office

Office hours are 9 AM to 5 PM UK time
Society for General Microbiology
Marlborough House, Basingstoke Road
Spencers Wood, Reading RG7 1AG
+44 (0)118 988 1814
+44 (0)118 988 5656
sgmjournals{at}sgm.ac.uk

We may not be able to resolve all questions immediately but will make every effort to answer them as soon as we can.